Shipping policy
At Vibe Haven, we aim to deliver your orders quickly and securely. Please review our shipping policy below to understand how your orders are processed and delivered.
Order Processing Time
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All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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Once your order has shipped, you will receive a confirmation email containing your tracking information.
Shipping Rates & Delivery Estimates
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Standard USA Shipping: 5 to 10 business days.
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Free Shipping: Standard shipping is FREE on all orders above $100.
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Standard Flat Rate: A flat rate fee of $4.99 applies to orders under $100.
Order Tracking
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Once your package has dispatched, you will receive an email containing your unique tracking code.
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You can easily track your order status on our Track Your Order page using your email and order number.
Shipping Delays
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While we make every effort to deliver your items within the estimated timeframe, occasional delays may occur due to high demand, carrier delays, or severe weather conditions.
Incorrect Address Disclaimer
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It is the customer's responsibility to ensure that the shipping address entered is correct. If you realize you have provided an incorrect address, please contact us immediately at support@vibe-haven.com before your order is processed.
Need Help? If you have any questions regarding your package, feel free to contact us at:
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Email: support@vibehaven.com
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Hours: Monday – Friday, 9:00 AM – 6:00 PM EST